Dell International Services India Private Limited
0 - 5 yrs Hyderabad / Secunderabad
Walkin Interview
25th April - 29th April 9 AM
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Dell is hiring!
Exclusive drive for TECH SUPPORT from 25th-29th April'16.
Walk-in timings: 11AM till 3 PM
Job Description -Technical Support:
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
Eligibility Criteria:
Required Skills and Profile:
Any fresher Graduates can apply
10+2 candiadte should have minimum 1 year of US calling experience or 2 years of domestic calling experience
Must have experience in US calling. Should be open to work in Rotational Night Shifts
Good Communication Skills
Good Technical Acumen & Selling Skills
DELL Office Address:
Plot No 42, Hitech City Layout, Madhapur, Hyderabad 500081
For further details you can directly walk-in to DELL.
Reference would be appreciated .
Salary:INR 3,00,000 - 4,75,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Keyskills
Customer service BPO 2015 Technical Support Fresher hardware cse calling Troubleshooting graduate
Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required
Please refer to the Job description above
Click here to apply online